Privacy Policy

Privacy Policy Effective Date: Nov 2024

1. Introduction

True North (“we,” “us,” or “our”) operates across the United States and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services.

2. Information We Collect

We collect personal information that you voluntarily provide when you complete forms on our website, including:

• Contact Information: Name, email, phone number.

• Business Information: Name of business, number of employees.

• Contact Preferences: Your preferred contact timeframe.

We do not collect additional information like browsing behavior or IP addresses, beyond what is provided through form submissions.

3. How We Use Your Information
We use your information to:

• Communicate with you regarding your inquiries or service requests.

• Provide tailored recommendations and information on our services.

• Send you SMS and email notifications if you have opted in.

• Improve our services and website functionality.

4. Data Storage and Retention

We store your data on secure servers provided by our third-party SaaS providers. We retain this data for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, data may be deleted or anonymized.

5. Sharing Your Information

True North does not share your personal information with any third-party vendors or external companies, except as required by law or to respond to legal requests.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to or correction of your personal data.

• Withdraw consent for marketing communications at any time.

• Request deletion of your data (subject to certain exceptions).

To exercise these rights, please contact us at [email protected].

7. Data Security
We use industry-standard measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes, as continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [email protected].