AI-First Fractional COO for B2B Service Businesses
Seasoned ops leadership to unlock growth—working alongside your team or leading the charge.
Overcome operational chaos with hands-on leadership and intelligent systems—whether you're building your first ops function or accelerating one that exists.
Free Growth & Business Ops Scan
Our 5-minute Growth & Business Ops Scan reveals exactly where operational friction is slowing your growth—so your fractional COO engagement starts with a clear, quantified baseline. Get an instant diagnostic report showing your top constraints, their impact on revenue and efficiency, and the quick wins that matter most.
Are You Struggling With Operational Chaos?
We know you're frustrated when your big-picture goals sit on the shelf and chaos drains your team's energy.
Too many fires to fight?
Every day feels reactive. Your team is constantly putting out fires instead of executing on strategy.
Decisions get stuck in meetings?
Meetings generate talk but not action. Key decisions languish without clear ownership or follow-through.
Big picture feels distant and "unactionable"?
You have ambitious goals but no clear bridge between today's chaos and tomorrow's vision.
Your Fractional COO Partner
Deep Experience
Senior Operations Know-How
Over 30 years helping businesses streamline processes and boost efficiency – without the traditional alternatives' overhead.
Flexible Setup
Fractional Model
Get the strategic operations leadership of a fractional COO at a fraction of the cost, scaled to your budget and timeline.
Better Value
Similar Results at Lower Cost
Achieve comparable improvements to full-time hires or expensive consultants, but more affordably.
Proven Results
Measurable Improvements
Track tangible gains in both change speed and operational excellence – because results matter.
Purpose | Process | Systems
A Simple 3-Step Plan to Scale
Growth & Business Ops Scan
Take the online assessment to reveal your top 3–5 execution constraints and the value at stake.
- 5-minute intelligent assessment
- Identifies critical bottlenecks in your operations
- Quantifies the opportunity cost of inaction
- Free assessment report with prioritized insights
30/60/90 Execution Blueprint
We translate your results into a focused 90-day plan with clear owners, milestones, and metrics.
- Customized roadmap based on your scan results
- Clear accountability structure (who owns what)
- Measurable milestones for each 30-day phase
- Success metrics aligned to your business goals
90-Day Operating System Sprint
I step in as your fractional COO to install the operating rhythm, metrics, and workflows that make the plan real.
- Hands-on implementation support
- Weekly operating cadence establishment
- Team coaching and capability building
- Real-time adjustments based on progress
After 90 days: Some clients keep me on as an ongoing fractional COO; others continue with their strengthened leadership team. Either way, you'll have the systems, metrics, and muscle memory to sustain momentum.
Already running EOS or another system? I plug into what you have – I don't re-implement frameworks for the sake of it.
About True North Fractional
True North Fractional is a platform-led fractional COO and operations consulting firm headquartered in Oklahoma City, serving B2B service companies across the United States. With over 30 years of experience building operational frameworks, we've codified what works into proprietary assessment and planning tools—so you get consultant-grade diagnostics in days, not weeks. We help founder-led businesses between $2M and $20M in annual revenue—including agencies, IT providers, MSPs, HR/PEO/HRO firms, and professional services firms—install simple operating systems that support profit, growth, and (if desired) exit. Clients typically start with our free Growth & Operations Scan (powered by the Growth Compass intelligent assessment platform), then move into a 30/60/90 execution blueprint and a 90-day operating system sprint.
Frequently Asked Questions
What is a fractional COO and how is it different from a traditional COO?
A fractional COO provides part-time, strategic operations leadership to companies that need executive-level operational expertise but aren't ready for a full-time hire. Unlike a traditional COO who works exclusively for one company, a fractional COO works with multiple clients, bringing diverse experience and best practices while being more cost-effective for growing businesses in the $2M–$20M range.
Who is True North Fractional a good fit for?
We work with founder-led B2B service companies between $2M and $20M in annual revenue—including agencies, IT providers, MSPs, HR/PEO/HRO firms, and professional services firms. We're ideal for businesses experiencing operational chaos, struggling to scale, seeking to reduce founder dependency, or needing help building their first real operations function.
We already have an operations leader. Will bringing you in undermine them?
No—and this is an important distinction. When you have an existing COO or operations leader, I work alongside them, not above or instead of them. Think of it as adding specialized capacity and an outside perspective, not replacing judgment or authority. I help your ops leader tackle the backlog they haven't had bandwidth for, pressure-test systems they've been too close to see clearly, and accelerate initiatives they've already identified. They stay in the driver's seat; I'm the co-pilot who's seen this terrain before. In practice, this often elevates your internal leader—giving them a strategic partner, expanding their toolkit, and creating visible wins that reinforce their credibility. When there's no ops leader in place, I can step into that gap and lead the charge directly. Either way, the goal is to build lasting capability inside your organization, not dependence on me.
What results can I expect in the first 90 days?
In our 90-day operating system sprint, you can expect: a clear operating rhythm with weekly cadence established, defined metrics and KPIs aligned to your business goals, documented workflows and processes, team coaching and capability building, and measurable improvements in execution speed and operational efficiency.
How does the Growth & Operations Scan work?
The Growth & Operations Scan is a free, 5-minute online assessment that reveals where operational friction is slowing your growth. You'll answer strategic questions about your business operations and receive an instant diagnostic report showing your top constraints, their impact on revenue and efficiency, and prioritized quick wins.
Do you work only in Oklahoma, or with clients across the US?
While True North Fractional is headquartered in Oklahoma City, we work remotely with B2B service companies across the entire United States. Our fractional COO model is designed for effective remote collaboration, with regular video meetings, shared dashboards, and clear communication rhythms.
Ready to Stop Drowning in Operational Chaos?
Get the clarity, systems, and execution support you need to scale with confidence and precision.
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